We collect two basic types of information with our service, namely personal information and aggregate information. As used herein, the term “personal information” means information that specifically identifies an individual (such as a name and e-mail address), and demographic and other information about an individual when directly linked to personally identifiable information. A user name may be personal information if it includes personally identifying information such as a first and last name. Our definition of personal information does not include “aggregate” information. Aggregate information is data we collect about a group or category of services or users from which individual user identities have been removed. In other words, information on how you use our service may be collected and combined with information about how others use the service, but no personal information will be included in the resulting data. Aggregate data helps us understand trends in our users’ needs so that we can better consider new features or otherwise tailor our service. This policy in no way restricts or limits our collection and use of aggregate information, and we may share aggregate information about our users with third parties for various purposes, including to help us better understand and improve our service, and for advertising and marketing purposes.
Updating/Accessing/Amending Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may update your profile or delete it by contacting our Support team by selecting the Support or Help links on this screen or after logging into the service.
Personal information may be collected in a number of ways when you visit our Site. We may collect certain information you voluntarily provide to us which may contain personal information. For example, we may collect your name, address, email address, user name and other contact and demographic information when you register and set up an account or contact us by e-mail or other means for any reason. We may also collect payment information if applicable. If In addition, from time to time we may collect demographic, contact or other personal information you voluntarily provide to us, such as in connection with your participation in surveys, sweepstakes, contests, games, promotional offers, and other activities on the Site.
For each registered user of the Site (each a "Registered User") to the Site, our Web server automatically recognizes any header information that is shared with our Web server. We collect the IP address and header information, and may collect the following:
- The e-mail address of Registered Users of our Web Site and the Sitebuilder Toolset;
- The e-mail addresses of Registered Users who post messages to our bulletin board, communicate with us via e-mail, and/or make postings to our chat areas; Aggregate information on what pages Registered Users access or visit; Registered User-specific information on what pages Registered Users access or visit; and Personal information may also be collected if you leave comments or other communications on the Site, such as on our Bulletin Board and/or chat areas, and/or send email directly to Support. By doing so your name and the content of your communication may be made public and can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
Automatically Collected Information
As mentioned above, we automatically receive certain types of information whenever you interact with us. For example, when you use the Web site, our systems may automatically collect your IP address and the type of operating system or browser you use. We may also collect information pertaining to your account activity, and standard access information, such as the time and date of your accessing the service and your usage of the service. We use such information for purposes such as compiling aggregated statistics about service usage.
- Store Registered User’s preferences;
- Record session information, such as items that visitors and Registered Users add to their shopping cart;
- Record Registered User-specific information on what pages Registered Users access or visit;
- Alert Registered Users to new areas that we think might be of interest to them when they return to our site;
- Record past activity at a site in order to provide better service when visitors and Registered Users return to our site; and
- Deliver advertising targeted to your interests and ensure that visitors and Registered Users are not repeatedly served the same messages or offers.
A cookie is a small amount of data, often including an anonymous unique identifier, which is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Most browsers automatically accept cookies as the default setting. You can modify the setting to reject cookies or to prompt you before accepting a cookie from the sites you visit by editing browser options. However, if a browser is set not to accept cookies or if a user rejects a cookie, some portions of the Site and the service may not function properly. For example, you may not be able to sign in and may not be able to access certain Site features or services.
Third Party Cookies
Links to Other Sites
If you click on a link to a third party site, you will leave our web site you are visiting and go to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as we do. If you visit a third party website that is linked to from our site, you should read that website’s privacy statement before providing any personally identifiable information.
Information about Children
Our service is not intended to be used by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13 except in compliance with applicable law.
Use and Sharing of Information
We may also use the personal information we collect to improve the content of our Web page and to customize the advertising and the content and/or layout of our page for our visitors and individual Registered Users. We also use this information to notify Registered Users about updates to our Web site, and to contact Registered Users for marketing purposes.
We will not share the personal information we collect from you through the Site with any other company except as provided in this Policy, as it may be revised from time to time. We reserve the right to disclose or transfer such information to a third party (a) if you request us to do so or we otherwise have your consent, (b) if we believe in good faith that we are lawfully authorized or required to do so or that doing so is reasonably necessary or appropriate to comply with the law or with legal process or authorities, respond to any claims, or to protect the rights, property or safety of our company, our users, our employees or the public, including without limitation to protect our company or our users or the public from fraudulent, abusive, inappropriate or unlawful use of our Site, (c) if we believe in good faith that an emergency involving immediate danger of death or serious physical injury to any person, or other irreparable injury, including economic interests of our company or a third party, requires disclosure of the information, and (d) in connection with an acquisition, merger, or sale of all or a substantial portion of our business.
We may also share personal information with vendors, consultants and other service providers (“Service Providers”) who are engaged by or working with us in connection with the operation of the Site or the Services and who need access to such information to carry out their work for us. In some cases, the Service Provider may be directly collecting the information from you on our behalf. We may also share personal information with other third parties when you request that we do so or otherwise give us your express or implied consent. We are not responsible for the actions of Service Providers or other third parties, nor are we responsible for any additional information you provide directly to these Service Providers or other third parties, and we encourage you to become familiar with their privacy practices before disclosing information directly to them. Note that nothing herein restricts the sharing of aggregate information, which may be shared with third parties without your consent.
Network and Information Security
We use reasonable efforts to prevent unauthorized release of or access to your personal data. However, we cannot guarantee that your information will not be disclosed or accessed by accidental circumstances or by the unauthorized acts of others. If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. We may also post a notice on the Site if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach, you should notify us at the Customer Support link.
The security of your personal information is important to us. When you enter sensitive information (such as FTP credentials) on forms, we encrypt that information using secure socket layer technology (SSL).
We will communicate with you via email. We intend to send regular email updates and occasional promotional offers that may be of interest to you. You may opt-out of these mailings at any time. If you do not want to receive marketing and promotional e-mails from us in the future, please let us know by sending us an e-mail to any of the Support or Help links on our web site or follow the unsubscribe instructions that are included in each email communication.
This will not prevent us from sending you operational, account related or other non-marketing emails. If you wish to no longer receive these emails please deactivate your account by contacting our Customer Support.